Skills
for the
Exceptional Executive Assistant
(A
Two-Day Interactive Seminar)
SYDNEY:
21 & 22 May, 2003; OR 28 & 29 May, 2003
Venue: All Seasons Premier Menzies, 14 Carrington Street, Sydney.
MELBOURNE:
10 & 11 June, 2003
Venue: The Mercure Hotel, 13 Spring Street, Melbourne.
BOOK BY 30
APRIL FOR EARLY-BIRD (Please see below for secure links)
The new responsibilities
of the executive assistant are constantly changing and expanding. This
Seminar is specifically designed for Executive assistants, secretaries,
personal assistants and administrators who want to increase their skills
and improve their career, and
- Establish
rapport and build relationships
- Deal with
difficult people
- Negotiate
- Better
manage their time, project and deadlines
- Be more
proactive
- Improve
their career options
Lynn Champion
is a broadcaster, author and a past president of National Speakers Association.
Lynn also has a Diploma of Education and Anthropology. As a speaker and
trainer, Lynn is constantly upskilling to bring you the latest information
and skills.
Testimonials:
"Inspiring, motivational and interesting." Caterina Brice - Customs
"Brilliant - go, it will help you not only in your work environment but also personally. Lynn was very professional, helpful and very easy to talk to." Kim Mowat - Australian Government Solicitor
"Very good, inspiring, fun. An opportunity to meet different people." Mimma Zappia - Classic BMW
"Definitely a must."
Tracey McKenzie - Finance
Your role
- Understanding
your role
- Dealing
with change
- The future
Communication Skills
- Building
rapport
- Assertiveness
and self-confidence
- Telephone
etiquette
- Dealing
with difficult people and situations
- Giving
and receiving feedback
- Negotiation
skills
- Teams
- Understanding
team dynamics
- Working with a team
Managing
Projects and Workload
- Prioritising
with your manager
- Planning
projects
- Managing
competing demands
- Delegating
Information
Flow
- The 4
"Ds" of organising information
- Organising
your paperwork
- Understanding
netiquette
- Information
overload tips
- Efficiency
and effectiveness
Time Management
- Handling
interruptions
- The four
quadrants of time management
- Overcoming
procrastination
- 7 Steps
to delegation
- How to
delegate to the right person
- Project
overload
- Avoiding burnout
Stress
and Life Balance
- Stress
management
- Your internal
dialogue
- Saying
"no"
- Controlling your emotions
Career
Strategies
- Career
planning guidelines
- Networking,
mentoring and your career development
"It has lifted my self worth, esteem and confidence
to perform better in my position. It was fantastic!!"
"It leaves you feeling so good about yourself and amazingly exceptional
in the workplace (not just an employee). Lynn (the facilitator) is full
of life, experience and knowledge. Her openness, honesty and passion for
life was acknowledged by all at my table. She kept the course alive over
the 2 days." - Sonya Ristevski
"The facilitator was in one word 'amazing'" - Moira Hill
"Fantastic, informative, exciting." Jacqui Hannan
"A big must do." - Jenny Langshaw
"Well worth it. A must for any assistant. Lynn was simply awesome."
- Evynn Clifford
"Excellent. Have already recommended." - Danielle Kerr
To enrol
please call 02 6248 5088
or email: book@synergyplustraining.com
Click here to book for Sydney (secure link)
Click here to book for Melbourne (secure link)
Places are
limited to just 22 participants to maximise participation
We cater for vegetarians and any special dietary requirements.
Your Investment:
EARLY
BIRD: Only $770 ($700 plus $70 gst) if booked by 30 April 2003.
Otherwise the investment will be $880. Includes fabulous lunch and views.
Limited to 22 places.
To book email book@synergyplustraining.com or use the secure links above.
Or fax 02 6248 5099 with your company name, phone, fax number and the name of the participant(s).
Alternatively please phone 02 6248 5088
We will fax
your tax invoice within 48 hours.
All credit cards payments are accepted as well as EFT
e: info@synergyplustraining.com
p: 02 6248 5088
f: 02 6248 5099
w: www.synergyplustraining.com
Synergy
Plus Training
410 / 16 Moore Street
CANBERRA CITY ACT 2600
